Epiroc has added a new type of service agreement offering to its portfolio of electrification solutions, providing customers with an opportunity to own the battery and benefit from the latest updates and service.
Batteries with Service can be applied on both Epiroc battery powered equipment and on other equipment that uses batteries from Epiroc.
The new service makes it possible for customers to own the complete equipment, including its battery, while still benefiting from battery service with extended warranty.
“More and more customers want to have the full ownership of the complete equipment including battery,” Epiroc global product manager – battery Daniel Jonsson said. “With our new concept, this is made easier.
“With battery telematics we can predict the battery health, improve and adapt based on the insights we get. We also have all battery data available at the battery for our technicians in order to always be informed of the health.”
Epiroc said circularity is a cornerstone within its electrification business, with the company offering discounts on battery subpacks when the customer returns used Epiroc batteries for recycling.
This enables a circular approach on a linear business model, benefiting both the customer and the green transition.
“We are very pleased to be able to offer this service concept,” Jonsson said. “With this offer we safeguard the introduction of our batteries and can give our customers peace of mind in this important technology shift.”